Excess baggage & excess weight

Excess baggage is any baggage that exceeds the free checked baggage allowance corresponding to the fare.

The charges listed in the below tables apply in cases of extra or overweight baggage.

Excess Baggage Fees

Fares on line

At the Airport check-in desk

At airport gates

1 piece

25€ up to 20 kg

40€ up to 20kg

50€ up to 20 kg

Cost per kg of extra baggage purchased at airport

10€ per kg up to maximum weight of 32 kg


If you wish to carry an extra piece of baggage which also happens to be overweight, you will incur a double charge.

Pre-purchased baggage is non-refundable. Refunds are possible only under the following circumstances:

  • If there is a flight change due to flight cancellations or delays, or to schedule changes
  • In the event of baggage loss

 In case of rerouting and reissue of your flight, pre-purchased baggage is included in the new ticket. Please, note that if the new baggage’s price is higher, the difference will be charged.

Contact us by

Contact the call center for your country
ITALY and GREECE
ITALY and GREECE

and all other countries

Office Hours:
  • Mon-Fri 09:00-18:00
  • +39 3314145456
Czech Republic
Czech Republic
Office Hours:
  • Mon-Fri 09:00-17:30
  • + 420 224 815 377
Poland
Poland
Office Hours:
  • Mon-Fri 09:00-17:00
  • + 48 22 625 3002
Romania Moldova
Romania & Moldova
Office Hours:
  • Mon-Fri 09:00-17:30
  • + 40 21 555 8402/3
UKRAINE
Office Hours:
  • Mon-Fri 09:00-13:00; 14:00-18:00
  • + 38 044 351 1580

SALES OFFICE

For any flight request

GROUP OFFICE

We offer discount fares for group bookings made up of at least 10 passengers

CHARTER – ACMI REQUEST

If you wish to book a charter flight or an ACMI

TRAVEL AGENCY

If you are a travel agency and you wish to be connected with our Reservation System or for any other information, please contact

BAGGAGE ASSISTANCE

Please check the BAGGAGE section