PAYMENT METHODS / TRANSACTION SECURITY "Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully”. We remind you that through EveryPay we can accept payments from the following credit cards: VISA, MasterCard, Maestro, Diners & Discover. Attention: in order to ensure protection against frauds, you might be asked, by authorized personnel, to show the credit card with which the ticket was purchased. Failure to exhibit the credit card, in original or in copy (if you are not the holder of the card with which the ticket was purchased), could result in not being allowed onboard ReFUNDS Refunds of the total or partial ticket price for flights canceled by the passenger are permitted in accordance with the conditions of carriage for the ticket bought. The conditions of carriage are shown during the booking and purchase process and on the ticket receipt. Airport and security taxes are always refundable for all fares. The service charge is not refundable. Refunds of tickets bought on Lumiwings.com, through the Customer Center and Lumiwings ticket desks must be requested by contacting the Customer Center. For tickets issued by travel agencies, the request should be sent to the agency.